- Common Questions
Quick, helpful answers to your common questions
01What areas do you service?
We proudly serve Ottawa and the surrounding areas including Nepean, Kanata, Orleans, and nearby communities.
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02Do you provide free estimates?
Yes! We offer 100% free, no-obligation estimates for all our services.
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Request your free quote today →
03Do I need to be home during the service?
No, as long as we have access to the space and your instructions, you do not need to be present.
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Request your free quote today →
04What kind of cleaning products do you use?
We use eco-friendly, non-toxic cleaning products that are safe for families, pets, and the environment.
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05Are you insured and bonded?
Absolutely. We are fully insured and bonded to protect you and your property.
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06Do you bring your own supplies and equipment?
Yes, all our teams arrive with professional-grade tools, equipment, and materials required for the job.
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07How far in advance should I book?
We recommend booking at least 1 to 2 weeks in advance to ensure availability, especially during peak seasons.
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Request your free quote today →
08What forms of payment do you accept?
We accept all major credit cards, e-transfers, and cash. Payment is due upon completion unless otherwise agreed.
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Request your free quote today →
09Do you offer both residential and commercial services?
Yes. We’re fully equipped to handle residential, commercial, and post-construction jobs of all sizes.
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Request your free quote today →
10Can I schedule a weekend or evening appointment?
We do our best to accommodate weekend or after-hours appointments depending on availability.
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Request your free quote today →
11What happens if I’m not satisfied?
Customer satisfaction is our top priority. If something’s not right, contact us and we’ll make it right—guaranteed.
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Request your free quote today →
12How long does a typical project take?
Every project is different, but we’ll give you a clear timeline during your estimate. Most jobs are completed in a few days or less.
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Request your free quote today →
Can’t find your answer? Let’s talk it through
Didn’t find what you were looking for? Reach out to us directly and we’ll be happy to assist you with any questions or next steps.
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Reach out to us today →